1. General Terms

Geek Shack operates an online retail store offering games, trading cards, collectibles, hobby products, accessories, and related merchandise.

We reserve the right to update, modify, suspend, or discontinue any part of our website or services where reasonably necessary.

Your continued use of our website after changes are published constitutes acceptance of the updated Terms of Service.

2. Eligibility & Use of Our Website

By using our website, you represent that you are legally capable of entering into a binding agreement or that you are using the website with the authorization and supervision of a parent or legal guardian where required.

You agree not to use the website:

• For unlawful or fraudulent activities.
• To interfere with the operation or security of the website.
• To attempt unauthorized access to accounts, systems, or data.
• To distribute malicious software, viruses, or harmful code.
• To violate the intellectual property rights of Geek Shack or others.
• To place fraudulent, abusive, or unauthorized orders.

3. Products & Product Information

We make reasonable efforts to present product descriptions, images, specifications, availability, and other information accurately.

However, colors, packaging, appearance, and other visual details may vary slightly depending on your device, manufacturer updates, product revisions, or other factors.

Product availability is not guaranteed and may change without notice.

Geek Shack reserves the right to correct errors or inaccuracies in product descriptions, pricing, availability, or other website content.

4. Pricing

Prices displayed on our website are shown in the applicable currency and may change without notice.

Taxes, shipping charges, and other applicable fees may be calculated and displayed during checkout.

If a product is listed at an incorrect price due to a technical or administrative error, we reserve the right to correct the price before fulfilling the order.

5. Orders & Acceptance

Submitting an order does not necessarily mean that the order has been accepted.

We may review orders for product availability, payment authorization, fraud prevention, pricing errors, or other legitimate business reasons.

Geek Shack reserves the right to refuse or cancel an order where reasonably necessary, including cases involving:

• Unavailable inventory.
• Incorrect pricing or product information.
• Payment authorization problems.
• Suspected fraud or unauthorized transactions.
• Errors in shipping or customer information.
• Violation of these Terms of Service.

If we cancel an order after payment has been successfully processed, an applicable refund will be issued.

6. Payments

Available payment methods are displayed during checkout.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Payments may be processed by third-party payment service providers. Geek Shack does not necessarily directly store your complete payment-card information.

Orders may not be processed or shipped until payment authorization has been successfully completed.

7. Shipping & Delivery

Shipping options, charges, and estimated delivery information will be provided where applicable during checkout or in our Shipping Policy.

Customers are responsible for providing accurate and complete shipping information.

Geek Shack is not responsible for delays caused by shipping carriers, severe weather, holidays, incorrect customer information, customs procedures where applicable, or other circumstances outside our reasonable control.

Delivery dates and shipping estimates are estimates only and are not guaranteed unless expressly stated otherwise.

8. Incorrect Shipping Information

Please carefully review your shipping address before submitting an order.

If you notice an error, contact us as soon as possible. We will make reasonable efforts to update the address before the order is processed or shipped.

Once an order has been shipped, we may be unable to change the delivery address.

9. Returns & Refunds

Eligible returns and refunds are governed by our Refund & Return Policy.

Geek Shack generally provides a 30-day return window from the delivery date for eligible products, subject to the requirements and exclusions stated in that policy.

Approved refunds are generally returned to the original payment method.

10. Damaged, Defective or Incorrect Products

Customers should inspect orders promptly after delivery.

If an item arrives damaged, defective, or different from what was ordered, please contact us with your order information and details regarding the issue.

We may request photographs or other information to help review the claim and determine an appropriate resolution.

11. Order Cancellations

If you would like to cancel or modify an order, contact us as soon as possible.

We will make reasonable efforts to accommodate cancellation requests before an order has been processed or shipped.

Once an order has shipped, cancellation may no longer be possible and the applicable return process may need to be followed.

12. Customer Accounts

If our website allows customer accounts, you are responsible for maintaining the confidentiality of your login credentials.

You are responsible for activities conducted through your account unless unauthorized use is promptly reported to us.

We may suspend or restrict accounts involved in suspected fraud, abuse, unlawful activity, or violations of these Terms of Service.

13. Promotions, Discounts & Coupon Codes

Promotional offers, discount codes, sales, and other special offers may be subject to additional conditions.

Unless otherwise stated, promotional offers may not be combined and may be limited by product, customer, order, or availability.

We reserve the right to modify or end promotional offers where permitted by law.

14. Reviews & User Content

If you submit reviews, comments, photographs, or other content, you represent that the content is accurate to the best of your knowledge and that you have the right to submit it.

You may not submit content that is unlawful, fraudulent, defamatory, abusive, infringing, misleading, or otherwise inappropriate.

We may moderate or remove user-submitted content where reasonably necessary to protect our website, customers, or legal rights.

15. Intellectual Property

The Geek Shack name, website design, graphics, written content, logos, branding, and other original materials owned by Geek Shack are protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, sell, or commercially exploit our proprietary content without prior authorization.

Third-party trademarks, product names, images, and other intellectual property remain the property of their respective owners.

16. Third-Party Services & Links

Our website may contain links to or integrations with third-party websites and services.

We are not responsible for the content, availability, policies, security, or practices of third-party services.

Your use of third-party services may be governed by separate terms and privacy policies.

17. Privacy

Our collection and processing of personal information is described in our Privacy Policy.

By using our services, you acknowledge the privacy practices described in that policy.

18. Disclaimer of Warranties

To the maximum extent permitted by applicable law, our website and services are provided on an "as available" basis.

We do not guarantee that the website will always operate without interruption, errors, delays, or technical problems.

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded under applicable law.

19. Limitation of Liability

To the maximum extent permitted by applicable law, Geek Shack will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from use of the website or services.

Nothing in these Terms is intended to exclude or limit liability where such limitation is prohibited by applicable law.

20. Indemnification

To the extent permitted by law, you agree to be responsible for losses, claims, or expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another party's legal rights.

21. Governing Law

These Terms of Service are governed by applicable laws of the State of New Mexico and the United States, without limiting any mandatory consumer protections that may apply under other applicable law.

22. Severability

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions will continue to remain in effect to the extent permitted by law.

23. Changes to These Terms

We may revise these Terms of Service periodically to reflect changes in our services, business practices, or legal requirements.

The updated version will be posted on this page with a revised "Last Updated" date.