Accepted Payment Methods

Geek Shack accepts the secure payment methods displayed during Shopify checkout.

Available options may vary depending on your device, location, payment provider, and Shopify checkout availability.

The payment methods currently available for your order will be shown before you complete your purchase.

Pricing, Currency & Taxes

• Prices on Geek Shack are displayed in U.S. dollars (USD).
• The product price shown on the applicable product page applies at the time you complete your purchase, subject to any displayed discounts or promotions.
• Applicable sales taxes may be calculated during checkout based on the order and shipping destination.
• Any applicable shipping charges, taxes, discounts, or other order adjustments will be displayed before you submit payment.

When You Are Charged

Depending on the payment method used, your payment may be authorized or charged when you complete your order.

Once payment is successfully processed, you should receive an order confirmation at the email address provided during checkout.

If an order must be cancelled and a payment has already been captured, any approved refund will be handled according to our Refund & Return Policy.

Payment Security

Payments placed through our website are processed using Shopify and supported payment processing technology.

• Checkout information is transmitted through secure, encrypted connections.
• Sensitive payment details are handled by the applicable payment processor.
• Geek Shack does not need to directly receive or manually store your complete card number in order to process a standard Shopify checkout transaction.
• Orders may be subject to automated or manual fraud and security screening.

Declined or Unsuccessful Payments

If your payment is declined or checkout cannot be completed, we recommend checking the following:

• Confirm your card or payment information was entered correctly.
• Make sure your billing address matches the information associated with your payment method.
• Confirm that your payment method has not expired.
• Check whether your bank or payment provider requires additional verification.
• Try another payment method displayed at checkout, if available.

If the issue continues, you may also wish to contact your bank or payment provider, as Geek Shack cannot override a payment provider's authorization decision.

Payment Verification & Fraud Prevention

To help protect customers and our store from unauthorized transactions, orders may be reviewed for potential fraud or payment inconsistencies.

In some circumstances, we may contact you using the information associated with your order before fulfillment.

We reserve the right to cancel or hold an order when reasonably necessary to investigate suspected unauthorized payment activity or protect against fraud.

Order Confirmations & Receipts

After successfully placing an order, you should receive an order confirmation at the email address entered during checkout.

Your confirmation contains important information about your purchase. Please keep it for your records.

If you need assistance locating your confirmation or order information, contact us with your name and order number.

Refunds to Your Payment Method

Approved refunds are generally issued to the original payment method used to place the order.

Once Geek Shack processes an approved refund, please allow approximately 5–10 business days for the credit to appear, depending on your bank or payment provider.

Additional conditions and eligibility requirements are explained in our Refund & Return Policy.